Do you need insurance or a prescription to order Good Glucos products?

You do not need insurance or a prescription to order our products. 

How accurate is the glucometer?

In lab tests Good Glucos’s On Call Vivid glucometer outperforms. According to ISO standards, glucometers must provide accuracy that is close to what a laboratory would provide (+/-20% of the lab value). Good Glucos beats that with the glucometers we supply! Our glucometers are accurate to +/- 15% of the lab values. In fact, of all the major glucometers we tested (Accu Check Aviva, Accu Check Performa, Bayer Contour TS, Optium EZ, and TRUETrack) none of them outperformed ours!

What is your cancellation policy?

You can cancel your membership whenever you want. If you need less test strips you can decrease the number you get in your account settings. You can also pause your shipments if needed.

Where can I access my account?

You can access your account here:

Are the Glucometers and Test Strips FDA and Health Canada approved?

Yes, our meters and test strips are FDA approved, and Health Canada  approved: license number 75750 and 75753.

Can I change how many test strips I receive?

Yes you can change how many test strips and how frequently you want them delivered.

Can I pause my subscription?

Yes. At any time feel free to pause your subscription, without penalty. 

Can I order another glucometer?

Yes. Additional glucometers can be ordered here

How much does shipping cost?

Shipping is always FREE :)

When will my order ship?

Good Glucos orders are processed immediately after purchase. Shipments usually take 3 - 5 business days.

Which countries do you ship to?

We currently ship to Canada and USA. Let us know if you have interest in affordable test strips in your country, email us at hello@goodglucos.com.

Do you have a 100% Money Back Guarantee?

We sure do. If you’re unsatisfied for whatever reason within 30 days of receiving your glucometer and test strips you can return your order and we’ll refund your purchase. You still qualify for a full refund even if one container of test strips is opened and used. In the case a second or more containers of tests strips are opened, those tests strips will be deducted from your refund.

To initiate the return, send an email to hello@goodglucos.com. 

Are Good Glucos receipts adequate for the CRA when I file taxes and claim my medical expenses?

In order for a receipt to be eligible it must show the name of the company or individual to whom the expense was paid, which is the case with the receipts we provide.